diff --git a/packages/SystemUI/src/com/android/systemui/statusbar/KeyguardIndicationController.java b/packages/SystemUI/src/com/android/systemui/statusbar/KeyguardIndicationController.java
index 1c0088709f14a..ed36a27fcb350 100644
--- a/packages/SystemUI/src/com/android/systemui/statusbar/KeyguardIndicationController.java
+++ b/packages/SystemUI/src/com/android/systemui/statusbar/KeyguardIndicationController.java
@@ -912,7 +912,11 @@ public class KeyguardIndicationController {
             } else if (mKeyguardUpdateMonitor.isScreenOn()) {
                 if (biometricSourceType == BiometricSourceType.FACE
                         && shouldSuppressFaceMsgAndShowTryFingerprintMsg()) {
-                    showTryFingerprintMsg(msgId, helpString);
+                    // don't show any help messages, b/c they can come in right before a success
+                    // However, continue to announce help messages for a11y
+                    if (!TextUtils.isEmpty(helpString)) {
+                        mLockScreenIndicationView.announceForAccessibility(helpString);
+                    }
                     return;
                 }
                 showTransientIndication(helpString, false /* isError */, showActionToUnlock);
diff --git a/packages/SystemUI/tests/src/com/android/systemui/statusbar/KeyguardIndicationControllerTest.java b/packages/SystemUI/tests/src/com/android/systemui/statusbar/KeyguardIndicationControllerTest.java
index cb0d87a20f894..8afefde866324 100644
--- a/packages/SystemUI/tests/src/com/android/systemui/statusbar/KeyguardIndicationControllerTest.java
+++ b/packages/SystemUI/tests/src/com/android/systemui/statusbar/KeyguardIndicationControllerTest.java
@@ -710,8 +710,8 @@ public class KeyguardIndicationControllerTest extends SysuiTestCase {
                 KeyguardUpdateMonitor.BIOMETRIC_HELP_FACE_NOT_RECOGNIZED, faceHelpMsg,
                 BiometricSourceType.FACE);
 
-        // THEN "try fingerprint" message appears (and not the face help message)
-        verifyTransientMessage(mKeyguardTryFingerprintMsg);
+        // THEN no help message appears
+        verify(mRotateTextViewController, never()).showTransient(anyString());
 
         // THEN the face help message is still announced for a11y
         verify(mIndicationAreaBottom).announceForAccessibility(eq(faceHelpMsg));