diff --git a/services/core/java/com/android/server/policy/PhoneWindowManager.java b/services/core/java/com/android/server/policy/PhoneWindowManager.java
index d8c0775d51013..f6f401af1b110 100644
--- a/services/core/java/com/android/server/policy/PhoneWindowManager.java
+++ b/services/core/java/com/android/server/policy/PhoneWindowManager.java
@@ -3396,7 +3396,9 @@ public class PhoneWindowManager implements WindowManagerPolicy {
             IShortcutService shortcutService = mShortcutKeyServices.get(shortcutCode);
             if (shortcutService != null) {
                 try {
-                    shortcutService.notifyShortcutKeyPressed(shortcutCode);
+                    if (isUserSetupComplete()) {
+                        shortcutService.notifyShortcutKeyPressed(shortcutCode);
+                    }
                 } catch (RemoteException e) {
                     mShortcutKeyServices.delete(shortcutCode);
                 }