Docs: Developer written case studies batch 3 (proj 31) am: 26ab4135ab am: 8e38f5a2a1
am: c6337d1a19
Change-Id: I8d5c1663f1fcefe04ce0a1bb44ed2dbf75821f2b
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docs/html/distribute/stories/apps/drupe-communications.jd
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page.title=drupe Launches Android First and Finds Global Success with Beta Testing
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page.metaDescription=Drupe uses beta testing to increase its global reach.
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page.tags="developerstory", "apps", "googleplay"
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page.image=images/cards/distribute/stories/drupe.jpg
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page.timestamp=1468901832
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@jd:body
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<div class="figure">
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<img src="{@docRoot}images/distribute/stories/drupe-icon.png" />
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</div>
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<h3>
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Background
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</h3>
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<p>
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In 2015, <a class="external-link" href=
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"https://play.google.com/store/apps/dev?id=8486231504544197967">
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drupe mobile</a>, founded by Assaf Ziv and Barak Witkowski, launched the
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<a class="external-link" href=
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"https://play.google.com/store/apps/details?id=mobi.drupe.app">drupe app</a>
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on Android first. With a unique, people-first approach, their communications
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app is focused on reinventing the way people use their phone to do basic
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actions. By constantly improving and expanding their cross-app
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functionality, the app is used globally and was recently awarded Google
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Play’s Editor’s Choice recognition.
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</p>
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<h3>
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What they did
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</h3>
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<dl>
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<dt><strong>Android openness</strong></dt>
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<dd>From the start, drupe knew Android was their ideal mobile platform.
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<em>"Thanks to the openness of the system, we can build a truly native
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experience on Android. The real way to supply a people-centric experience
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requires such an openness, not always existing on other platforms,"</em>
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said Barak Witkowski, co-founder and CEO of drupe. Key to their innovative
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approach, drupe uses the current context of the user to show them the
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right contacts and actions to optimize the drupe experience.</dd>
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<div class="figure">
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<img src="{@docRoot}images/distribute/stories/drupe-screenshot.png">
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</div>
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<dt><strong>Beta testing</strong></dt>
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<dd>They have a large community of 20,000 <em>druper</em> beta users on
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Android, which has been critical to their success. To minimize risk and seek
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feedback from valued users, the team built beta testing into their regular
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development process. By having a dialogue with users worldwide, they are able
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to gauge interest in new app versions, collect feature requests, and more.
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This has helped the team achieve a 99.7% crash-free user ratio, as well
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as verify new versions in real-life scenarios, on various devices, before
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full launch.</dd>
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<dt><strong>Going global</strong></dt>
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<dd>With initial focus on building a high quality app, drupe then set out
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to take advantage of Android’s global scale. Key to their international
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growth, the app is now translated in 17 languages, and the store listing
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page is available in 28 languages. This led to an increase in conversion
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and retention rates. Additionally, when entering India, the team noticed
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several user reviews requesting integration with a specific messaging app
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widely used in the Indian market. Through a combination of this integration,
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adding Hindi language translation, and other new features, drupe saw improved
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performance. In six months, <strong>daily active users increased 300%, and
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actions per average daily user increased 25% in the Indian
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market</strong>.</dd>
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</dl>
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<h3>
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Results
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</h3>
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<p>
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Drupe’s focus on innovation and building a truly contextual and intuitive
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app proved to be a model of success for attaining growth in both engagement
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and new global reach. The team has continued to increase its relevance
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through feedback loops and feature adoptions. <strong>This has led to 700%
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growth in daily active users, and 550% growth in number of interactions
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triggered via drupe</strong> in the past six months. The team is focused on
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enhancing their recommendation engine to add even more contextual abilities
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for their users while continuing to grow a successful business on Google
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Play.
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</p>
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<h3>
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Get started
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</h3>
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<p>
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Learn more about
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<a href="{@docRoot}distribute/engage/beta.html">beta testing</a>
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and find out how to
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<a href="{@docRoot}distribute/tools/localization-checklist.html">
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localize your app</a> to create a high-quality experience for global users.
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</p>
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docs/html/distribute/stories/apps/noom-health.jd
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page.title=Noom Grows International Revenue by 80% Through Localization on Google Play
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page.metaDescription=Noom increases revenue by localizing their app.
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page.tags="developerstory", "apps", "googleplay"
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page.image=images/cards/distribute/stories/noom.jpg
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page.timestamp=1468901832
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@jd:body
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<div class="figure">
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<img src="{@docRoot}images/distribute/stories/noom-icon.png" />
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</div>
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<h3>
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Background
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</h3>
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<p>
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With a mission to help people live healthier lives,
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<a class="external-link" href=
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"https://play.google.com/store/apps/developer?id=Noom+Inc.">Noom</a> guides
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their users through behavior change programs to create lifestyle habits and
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target global health challenges. Available initially on Google Play,
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Android first and Noom have achieved success expanding to international
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markets, taking advantage of the broad reach of Android.
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</p>
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<h3>
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What they did
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</h3>
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<p>
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Launching first in the US, Noom created a series of programs tailored to
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their users’ specific <a class="external-link" href=
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"https://play.google.com/store/apps/details?id=com.wsl.noom">
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health goals</a>. Key to their approach is offering a holistic solution,
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including simple personalized tasks, progress tracking, meal feedback, and
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support from both personal coaches and peers. The team has a strategic
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approach to expanding their user base globally. Noom localized their app to
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better connect with users in the following areas:
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</p>
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<ul>
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<li><strong>Localized product</strong>
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<ul style="list-style: none;">
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<li>In addition to translating their app to five languages and their store
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listing page to 11 languages, Noom conducted extensive analysis to
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determine the right financial model tailored to each international
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market. This included evaluation of their competitive landscape and
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local health and wellness spending behavior, in addition to running
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pricing experiments to determine the optimal offering between
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subscriptions, IAPs, or a premium app.</li>
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</ul>
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</li>
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<li><strong>Localized cuisines</strong>
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<ul style="list-style: none;">
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<li>When Noom started researching the Korean, Japanese, German, and Latin
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American markets, they immediately focused on localizing their food
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database. Using a combination of local food editors, existing food
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databases, and user suggestions, their app now includes local cuisine
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and popular packaged food brands, offering a simpler and more
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comprehensive experience for users.</li>
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</ul>
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</li>
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<li><strong>Localized coaches</strong>
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<ul style="list-style: none;">
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<li>Hiring local coaches not only removed language barriers, but also
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reduced response times as they are located within the same time zone
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as their users. Using various notification types, Noom has increased
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user engagement by three to four times.</li>
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</ul>
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</li>
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</ul>
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<img src="{@docRoot}images/distribute/stories/noom-screenshot.png">
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<p class="img-caption">
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<strong>Figure 1.</strong> German Play Store listing page, Korean recipes,
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and Japanese meal plan
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</p>
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<h3>
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Results
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</h3>
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<p>
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<em>"Android's global focus and great localization tooling made the decision
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to go global much easier. Localization to new markets has been a consistent
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growth driver at Noom,"</em> said Artem Petakov, co-founder and President
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at Noom.
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</p>
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<p>
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Over the last three years, Noom’s localization efforts led to an <strong>80%
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increase in international revenue growth on Android</strong>. In Japan
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alone, <strong>revenue increased more than 480%</strong> during the same
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time period. To identify future expansion opportunities, the team looks
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towards countries with strong Android penetration and install growth
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using the English product and plans to apply their localization methods to
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achieve even greater success.
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</p>
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<h3>
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Get started
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</h3>
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<p>
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Learn more about <a class="external-link" href=
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"https://material.google.com/patterns/notifications.html">Notifications</a>,
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and find out about
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<a href="{@docRoot}distribute/tools/localization-checklist.html">
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app localization</a> and how to
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<a href="{@docRoot}distribute/users/expand-to-new-markets.html">
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Expand Into New Markets</a>.
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</p>
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87
docs/html/distribute/stories/games/playlab-puzzles.jd
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page.title=Playlab Increases Juice Cubes Conversions by 25% with Store Listing Experiments
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page.metaDescription=Playlab uses store listing experiments to refresh their Juice Cubes icon.
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page.tags="developerstory", "apps", "googleplay"
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page.image=images/cards/distribute/stories/playlab.jpg
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page.timestamp=1468901832
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@jd:body
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<div class="figure">
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<img src="{@docRoot}images/distribute/stories/playlab-icon.png" />
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</div>
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<h3>
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Background
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</h3>
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<p>
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<a class="external-link" href=
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"https://play.google.com/store/apps/dev?id=9190927840679184784&e=-EnableAppDetailsPageRedesign">
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Playlab</a> is a game developer and publisher based in Hong Kong, with
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production studios in Bangkok and Manila. Playlab apps include
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<a class="external-link" href=
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"https://play.google.com/store/apps/details?id=ppl.unity.JuiceCubesBeta">
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Juice Cubes</a>, <a class="external-link" href=
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"https://play.google.com/store/apps/details?id=ppl.unity.junglecubes">
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Jungle Cubes</a>, and <a class="external-link" href=
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"https://play.google.com/store/apps/details?id=ppl.cocos2dx.ranchrun&hl=en">
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Ranch Run</a>.
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Released in 2013, <a class="external-link" href=
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"https://play.google.com/store/apps/details?id=ppl.unity.JuiceCubesBeta">
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Juice Cubes</a> is a strategy puzzle game with over 25 million downloads
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worldwide and over 100,000 five-star reviews on Google Play. The game has
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gained success in Southeast Asian markets such as Indonesia and Thailand,
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and in Western markets such as the US, Australia, the UK, and Canada.
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</p>
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<h3>
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What they did
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</h3>
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<p>
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As part of Juice Cubes’ content update in April 2016, Playlab decided to
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refresh its Play Store icon and test whether different icons could increase
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their conversion rate.
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</p>
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<p>
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Playlab used the <em>Store Listing Experiments</em> feature on the Google
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Play Developer Console to test three variations of their new game icon.
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</p>
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<h3>
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Results
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</h3>
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<p>
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Within three days of running the store listing experiment, Playlab saw
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positive results which led them to make an informed decision to change the
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current icon to the best-performing version. Variant C outperformed the
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initial control icon and the two other variants, with a <strong>25% increase
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in installs</strong>. One month after applying the best-performing icon,
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Juice Cubes continued to see a 25% increase in the number of conversions
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from store visitors who made organic installs.
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</p>
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<img src="{@docRoot}images/distribute/stories/playlab-screenshot.png">
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<p>
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<em>"Google Play Store Listing Experiments offer a fast, easy, and free way
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to do A/B testing on an icon. The data provided after each test helped us
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to make a decision really quickly. The best part is the team no longer needs
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so many resources to decide which icon to use because we can let the
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users decide."</em> said Jakob Lykkegaard, CEO and co-founder of Playlab.
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</p>
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<h3>
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Get started
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</h3>
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<p>
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Learn how to use <a class="external-link" href=
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"https://support.google.com/googleplay/android-developer/answer/6227309">
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A/B testing</a> and find out more about how to run
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<a href="{@docRoot}distribute/users/experiments.html">
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store listing experiments</a> on Google Play.
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</p>
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docs/html/images/cards/distribute/stories/drupe.jpg
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docs/html/images/cards/distribute/stories/noom.jpg
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