diff --git a/core/java/android/content/pm/LauncherApps.java b/core/java/android/content/pm/LauncherApps.java
index 6b23da93bb862..b9b609b5cad41 100644
--- a/core/java/android/content/pm/LauncherApps.java
+++ b/core/java/android/content/pm/LauncherApps.java
@@ -492,7 +492,7 @@ public class LauncherApps {
      * If the calling launcher application contains pinned shortcuts, they will still work,
      * even though the caller no longer has the shortcut host permission.
      *
-     * @throws IllegalStateException when the user is locked.
+     * <p>Returns {@code false} when the user is locked.
      *
      * @see ShortcutManager
      */
@@ -510,12 +510,13 @@ public class LauncherApps {
      * <p>Callers must be allowed to access the shortcut information, as defined in {@link
      * #hasShortcutHostPermission()}.
      *
+     * <p>Returns am empty list when the user is locked, or when the {@code user} user
+     * is locked or not running.
+     *
      * @param query result includes shortcuts matching this query.
      * @param user The UserHandle of the profile.
      *
      * @return the IDs of {@link ShortcutInfo}s that match the query.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @see ShortcutManager
      */
@@ -555,11 +556,12 @@ public class LauncherApps {
      * <p>The calling launcher application must be allowed to access the shortcut information,
      * as defined in {@link #hasShortcutHostPermission()}.
      *
+     * <p>Call will be ignored when the user is locked, or when the {@code user} user
+     * is locked or not running.
+     *
      * @param packageName The target package name.
      * @param shortcutIds The IDs of the shortcut to be pinned.
      * @param user The UserHandle of the profile.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @see ShortcutManager
      */
@@ -628,12 +630,13 @@ public class LauncherApps {
      * <p>The calling launcher application must be allowed to access the shortcut information,
      * as defined in {@link #hasShortcutHostPermission()}.
      *
+     * <p>Returns {@code null} when the user is locked, or when the user owning the shortcut
+     * is locked or not running.
+     *
      * @param density The preferred density of the icon, zero for default density. Use
      * density DPI values from {@link DisplayMetrics}.
      *
      * @return The drawable associated with the shortcut.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @see ShortcutManager
      * @see #getShortcutBadgedIconDrawable(ShortcutInfo, int)
@@ -678,10 +681,11 @@ public class LauncherApps {
      * <p>The calling launcher application must be allowed to access the shortcut information,
      * as defined in {@link #hasShortcutHostPermission()}.
      *
+     * <p>Returns {@code 0} when the user is locked, or when the user owning the shortcut
+     * is locked or not running.
+     *
      * @param density Optional density for the icon, or 0 to use the default density. Use
      * @return A badged icon for the shortcut.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @see ShortcutManager
      * @see #getShortcutIconDrawable(ShortcutInfo, int)
@@ -700,13 +704,15 @@ public class LauncherApps {
      * <p>The calling launcher application must be allowed to access the shortcut information,
      * as defined in {@link #hasShortcutHostPermission()}.
      *
+     * <p>Throws {@link android.content.ActivityNotFoundException}
+     * when the user is locked, or when the {@code user} user
+     * is locked or not running.
+     *
      * @param packageName The target shortcut package name.
      * @param shortcutId The target shortcut ID.
      * @param sourceBounds The Rect containing the source bounds of the clicked icon.
      * @param startActivityOptions Options to pass to startActivity.
      * @param user The UserHandle of the profile.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @throws android.content.ActivityNotFoundException failed to start shortcut. (e.g.
      * the shortcut no longer exists, is disabled, the intent receiver activity doesn't exist, etc)
@@ -724,11 +730,13 @@ public class LauncherApps {
      * <p>The calling launcher application must be allowed to access the shortcut information,
      * as defined in {@link #hasShortcutHostPermission()}.
      *
+     * <p>Throws {@link android.content.ActivityNotFoundException}
+     * when the user is locked, or when the user owning the shortcut
+     * is locked or not running.
+     *
      * @param shortcut The target shortcut.
      * @param sourceBounds The Rect containing the source bounds of the clicked icon.
      * @param startActivityOptions Options to pass to startActivity.
-     * @throws IllegalStateException when the user is locked, or when the {@code user} user
-     * is locked or not running.
      *
      * @throws android.content.ActivityNotFoundException failed to start shortcut. (e.g.
      * the shortcut no longer exists, is disabled, the intent receiver activity doesn't exist, etc)
diff --git a/services/core/java/com/android/server/pm/ShortcutService.java b/services/core/java/com/android/server/pm/ShortcutService.java
index 02ad7c650e110..d875f1e97cac4 100644
--- a/services/core/java/com/android/server/pm/ShortcutService.java
+++ b/services/core/java/com/android/server/pm/ShortcutService.java
@@ -2170,9 +2170,9 @@ public class ShortcutService extends IShortcutService.Stub {
                 @Nullable ComponentName componentName,
                 int queryFlags, int userId) {
             final ArrayList<ShortcutInfo> ret = new ArrayList<>();
-
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return ret;
+            }
 
             final boolean cloneKeyFieldOnly =
                     ((queryFlags & ShortcutQuery.FLAG_GET_KEY_FIELDS_ONLY) != 0);
@@ -2251,8 +2251,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkStringNotEmpty(packageName, "packageName");
             Preconditions.checkStringNotEmpty(shortcutId, "shortcutId");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return false;
+            }
 
             synchronized (mLock) {
                 getLauncherShortcutsLocked(callingPackage, userId, launcherUserId)
@@ -2270,8 +2271,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkStringNotEmpty(packageName, "packageName");
             Preconditions.checkStringNotEmpty(shortcutId, "shortcutId");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return null;
+            }
 
             final ShortcutPackage p = getUserShortcutsLocked(userId)
                     .getPackageShortcutsIfExists(packageName);
@@ -2294,8 +2296,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkStringNotEmpty(packageName, "packageName");
             Preconditions.checkNotNull(shortcutIds, "shortcutIds");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return;
+            }
 
             synchronized (mLock) {
                 final ShortcutLauncher launcher =
@@ -2317,8 +2320,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkStringNotEmpty(packageName, "packageName can't be empty");
             Preconditions.checkStringNotEmpty(shortcutId, "shortcutId can't be empty");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return null;
+            }
 
             synchronized (mLock) {
                 getLauncherShortcutsLocked(callingPackage, userId, launcherUserId)
@@ -2350,8 +2354,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkNotNull(packageName, "packageName");
             Preconditions.checkNotNull(shortcutId, "shortcutId");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return 0;
+            }
 
             synchronized (mLock) {
                 getLauncherShortcutsLocked(callingPackage, userId, launcherUserId)
@@ -2377,8 +2382,9 @@ public class ShortcutService extends IShortcutService.Stub {
             Preconditions.checkNotNull(packageName, "packageName");
             Preconditions.checkNotNull(shortcutId, "shortcutId");
 
-            throwIfUserLocked(userId);
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(userId) || !isUserUnlocked(launcherUserId)) {
+                return null;
+            }
 
             synchronized (mLock) {
                 getLauncherShortcutsLocked(callingPackage, userId, launcherUserId)
@@ -2412,7 +2418,9 @@ public class ShortcutService extends IShortcutService.Stub {
         @Override
         public boolean hasShortcutHostPermission(int launcherUserId,
                 @NonNull String callingPackage) {
-            throwIfUserLocked(launcherUserId);
+            if (!isUserUnlocked(launcherUserId)) {
+                return false;
+            }
             return ShortcutService.this.hasShortcutHostPermission(callingPackage, launcherUserId);
         }
     }